PayPilot
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Support

Tell us what happened, what you expected, and what device you’re using. Clear details help us reproduce the issue faster.

Contact support

Use your email app to send a message to appgenieteam@gmail.com.

Email support

Include these details

  • PayPilot app version
  • iOS or Android version and device model
  • What you were trying to do
  • What happened instead and steps to reproduce

Do not include passwords, sign-in codes, recovery codes, or full card/account numbers.

Sync issue

Confirm that you are signed in to the expected account, check the network connection, then leave the app open briefly so pending changes can finish.

Reminder issue

Check PayPilot’s notification setting and the operating system’s notification and exact-alarm permissions.

Account access

Use password reset for email sign-in, or return through the same Google or Apple method originally used.

For privacy or account deletion requests, use the privacy contact or deletion page.